CUSTOMER CARE

Contact

Our team is here to help. Whether you have questions about an order, need style advice or simply want to know more about ARVENEL & CO., we’re always glad to hear from you.

EMAIL US →

PEOPLE
BEHIND
A LONGER
TOMORROW

♧CUSTOMER CARE

Dedicated support from our team

◇ORDER SUPPORT

Help with orders, tracking and more

▱EUROPE DELIVERY

Serving customers across Europe

◷RESPONSES WITHIN 1–2 BUSINESS DAYS

A more considered customer experience

☏

CUSTOMER SERVICE

Monday – Friday
9:00 – 18:00 CET

COMPANY INFORMATION

ARVENEL & CO.

Registered in France
Serving customers across Europe

Refined menswear for a more intentional life. At ARVENEL & CO. we are committed to exceptional products and equally exceptional customer care.

ARVENEL & CO.
12 Rue de Rivoli
75004 Paris, France

HOW WE CAN HELP

◇ORDERS

Questions about placing an order, payment or tracking.

▱SHIPPING

Information about delivery times, tracking and international shipping.

↻RETURNS

Details on our returns process and eligibility.

♧SIZING

Help with fit, measurements and choosing the right size.

SEND US A MESSAGE

How can we help?

FREQUENTLY ASKED QUESTIONS

Where is my order?

Use the tracking link in your dispatch email or contact our team.

Do you ship internationally?

Yes, we ship to more than 100 countries.

How do I make a return?

Visit our Returns page for the complete process.

How can I find my size?

Our Size Guide includes measurements and fit notes.